Contact Us

Star Networx dedicated to serving your web hosting and colocation needs. We strive to maintain the highest level of customer satisfaction while ensuring that quality of service remains paramount.

Our Connection:
We will never oversell our bandwidth. Star Networx is committed to quality of service; consequently we will never sell more than 75% of our available bandwidth. Our facility is connected to the internet via fiber optic cable to ensure the lowest latency and highest signal quality. Our customers have no need to worry about their server/site's availability.

Our Equipment:
We use only the highest quality routers, servers and switches from names you trust, such as Cisco, HP and Nortel. All servers containing customer information utilize 1 or more RAID 5 disk arrays to ensure maximum data integrity and uptime. All of our DNS, Hosting, Mail and SQL servers are run on HP Proliant servers to ensure maximum availability, scalability and uptime.

Our services:
All services are provided without any contract requirements. Simply put, you pay month to month with no termination fees or other obligation. If you don't see a service that suits you, contact us at 502-400-7201 extension 12, we will create a custom quote tailored to your specific needs.

Privacy:
Any personal information you provide to us on our website when you register, (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems. Your personal information will not be shared with anyone. We will not sell, rent or share your email address with others for them to send you unsolicited email.

Security:
The security of your information is very important to us. We use 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Star Networx LLC. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following: